**Short answer:** existing customers open a ticket in our support portal, which is available 24/7.

- **Support tickets:** [support.bamboozle.me](https://support.bamboozle.me)
- **Service status and maintenance:** [status.bamboozle.me](https://status.bamboozle.me)
- **Sales and quotes:** [bamboozle.me/contact](https://bamboozle.me/contact/) or simply ask us here in the chat

For anything affecting a live service, please open a ticket so it is tracked and escalated correctly.

📖 More: [Welcome to Bamboozle Docs](https://docs.bamboozle.me/docs/welcome)