Billing & payments
By Bamboozle Sales & Support
By Bamboozle Sales & Support
Payment methods, refunds and invoices
Which payment methods do you accept?
We accept: - Credit cards – all major cards are supported - Apple Pay – on supported Apple devices - Bank transfer – available for Enterprise customers Need bank transfer or have a question about an invoice? Ask us in the chat or open a ticket at support.bamboozle.me. 📖 Full guide: Payment Methods
How long does a credit card refund take?
Usually 5 to 10 business days, depending on your bank, before the refund shows as a credit on your statement. - Charge disappeared, no credit visible? If the refund was made shortly after the charge, it may appear as a reversal: the original charge simply vanishes and no separate credit is shown. - Refund didn't go through? If your bank can't process it, the amount is returned to your account balance with us. This can take up to 30 days from the refund request. - Need proof for your bank? We can provide an ARN (see the related article). 📖 Full guide: Credit Card Refunds
What is an ARN and how do I get one for my refund?
An ARN (Acquirer Reference Number) lets your bank trace a refund. - Available for Visa and Mastercard refunds - Ready 1 to 3 business days after the refund was started - Not available for reversals (where the charge simply disappeared) To request one, open a ticket at support.bamboozle.me with the invoice number. 📖 Full guide: Credit Card Refunds