Getting started & support
By Bamboozle Sales & Support
By Bamboozle Sales & Support
Where to find support, status updates and our locations
How do I get support or check service status?
Short answer: existing customers open a ticket in our support portal, which is available 24/7. - Support tickets: support.bamboozle.me - Service status and maintenance: status.bamboozle.me - Sales and quotes: bamboozle.me/contact or simply ask us here in the chat For anything affecting a live service, please open a ticket so it is tracked and escalated correctly. 📖 More: Welcome to Bamboozle Docs
Which locations can I deploy in?
Our public cloud is available in three locations: - UAE, Dubai (DX1) - UAE, Fujairah (FJ1) - Austria, Vienna (VIE2) The location you choose decides where your data is physically stored and affects latency for your users. You pick it when creating a server. 📖 Full guide: Public Cloud