Bamboozle Help Center Help Center
Home Website
Home
Categories
Getting started & support
  • How do I get support or check service status?
  • Which locations can I deploy in?
Billing & payments
  • Which payment methods do you accept?
  • How long does a credit card refund take?
  • What is an ARN and how do I get one for my refund?
Cloud servers
  • How do I create a new virtual machine?
  • How do I connect to my VM (console or SSH)?
  • Which operating systems are supported?
  • Why wasn't my SSH key added to my VM?
  • I resized my volume – why doesn't the disk show the new size?
  • How do volume snapshots work?
  • How do I set up automatic backups for my VM?
  • Am I charged for a floating IP I'm not using?
  • How do I open a port (e.g. 443) for my server?
  • Why does my site-to-site VPN show "Down"?
  • How do I get S3 access keys for object storage?
  • How do I enable two-factor authentication for the cloud panel?
Cyber Protection
  • How do I log in to Cyber Protection?
  • How do I restore a deleted file from my backup?
  • I lost my authenticator phone – how do I reset MFA?
Network & connectivity
  • How do I request peering with Bamboozle?
Security & compliance
  • Can Bamboozle staff access my server data?
Home Cyber Protection

Cyber Protection

3 articles · Bamboozle Sales & Support By Bamboozle Sales & Support
3 articles · Bamboozle Sales & Support By Bamboozle Sales & Support

Backup, EDR, MFA and Microsoft 365 protection

How do I log in to Cyber Protection?

- Console: cyberprotect.bamboozle.me - Your activation email comes from noreply@cyberprotect.bamboozle.me – check your spam folder if you can't find it. - Passwords need at least 8 characters with upper and lower case letters, a digit and a special character. Still no activation email? Contact support@bamboozle.me. 📖 Full guide: Getting Started with Advanced Backup

How do I restore a deleted file from my backup?

With the agent installed: go to Devices → your device → Recovery → Files/Folders, pick the file and restore it to the original or another location. Without the agent: go to Backup storage → Browse, select the files and Download them as a ZIP. 📖 Full guide: Restoring Files and Folders

I lost my authenticator phone – how do I reset MFA?

- Use one of your recovery codes – each code works once. - No recovery codes? Your organisation's administrator can reset MFA for you under Settings → Users. - Still stuck? Open a ticket at support.bamboozle.me. 📖 Full guide: Setting Up MFA